The purpose of this policy statement is to clearly explain to you how we collect, use and store your personal data as well as letting you know your rights when it comes to your personal information and in accordance with the new Data Protection Regulation (GDPR)
Information we collect:
- Directly from you when you fill out one of the forms directly on Sussex timber products ltd website.
- Communicating or corresponding with us via telephone, post, email, or on social media.
- Your contact information including name, email, address and telephone number.
- Your communications with us.
How we use your information:
- Action any requests you make
- Supply you with any requested information
- To help us improve our website to make it more intuitive and engaging.
- For legal, regulatory or business reasons such as assisting crime and fraud prevention.
- We will never sell, share, rent or exchange your personal data with unauthorised third parties.
How we keep your personal Information secure:
- Sussex Timber Products Ltd makes every effort to safeguard your personal data and to ensure it is stored in a secure environment using the latest encryption and storage technologies.
- We do not request or store any financial information such as Credit Cards or Bank Details, Personal Information & Data.
- We will never sell, share, rent or exchange your personal data with any unauthorised third parties.
We may disclose your personal information to third parties in the following cases:
- If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply of terms and conditions of supply and other agreements; or to protect the rights, property, or safety of Sussex Timber Products Ltd our customers, or others.
- This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
How long do we keep your information for?:
We will hold onto and store your personal information for as long as we actually need it for the purposes, we acquired it for in the first
place.
Email addresses:
The email addresses collected from Sussex timber products ltd website https://www.timberbuildings.co.uk/contact-us/ or “Make an Enquiry” section isn’t sold, or disclosed to any third parties. These addresses will only be used by us to contact you in return. You wont receive any emails from us you didn’t request.
Requesting a catalogue:
Requesting a Catalogue page information request on Sussex timber products ltd website https://www.timberbuildings.co.uk/information/request-a-catalogue/ or “Request Catalogue For Posting” section isn’t sold, or disclosed to any third parties. Postal address will only be used by us to send a catalogue as request by post, You wont receive any spam post from us you didn’t request.
If you would prefer not to request a catalogue sent by post, there is a option to download a copy by PDF https://www.timberbuildings.co.uk/wp-content/uploads/2023/08/catalogue.pdf or “ download a catalogue” we do not take any personal information from you, this service is available if you require to download and print our catalogue yourself using your own equipment, if you do not wish to request a physical catalogue by post.
- Cookies:
We do not use cookies to collect or record your personal information such as your name, address or other contact details, cookies allow statistics and usage of the site. Anonymous user analysis, so we can see how our sites being used.
On 27th may 2011, the EC introduced a directive called the privacy and electronic communications regulation 2011 which requires owners of websites to get specific approval from visitors if the cookies are deployed. Its relatively easy to restrict or block the cookies used on our site through your browser settings if you go to help function within your browser you can get detailed instructions of how to change them.
This information can’t be used to Identify specific individuals and can only be used for:
- Managing and maintaining our website.
- Research and development of our services and products
Social Media Platforms:
Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively. Sussex Timber Products Ltd cannot be held liable for any damages, losses or implications caused by visiting any external websites linked, intentionally or not, from our website.
Access to your personal information:
You are entitled to view, amend, or delete the personal information that we hold at any time. Please email your request to sales@sussextimber.co.uk